Urgent Message COVID-19 Updates »

Coronavirus Updates

For the most up-to-date news, please see the University’s official COVID‑19 information webpage.

photo: campus ducks

Frequently Asked Questions

 

 

FAQ & Resources

Explore ways you can support your student through the admission and enrollment process, orientation, the academic year and commencement. 

Prospective Comet families can get the latest information and resources to support their student through the application process at the Office of Admission and Enrollment website

The University created a COVID-19 website to keep the Comet community informed about classes, healthcare, residence halls, activities, commencement and many other resources. For additional information, check out this list of campus resources.

 

Visiting Campus

How can I visit campus?

We want you to picture yourself at UT Dallas and be able to interact with our campus no matter where you are. Here are three ways to explore our campus virtually:

How do I get to UT Dallas?

See these directions for getting to UT Dallas. For a detailed guide to the University’s buildings, amenities and parking lots, see the campus map.

Orientation

Should I attend orientation with my student?

Freshman Orientation will be an all virtual experience for students entering in fall 2020. When registering, students will have the option to submit a family email. For more details, visit the UT Dallas Orientation website.

 

Tuition and Financial Aid

How can my student apply for a UT Dallas scholarship?

The Office of Financial Aid has detailed information about UT Dallas scholarship opportunities and programs to help pay for college.

How can my student apply for financial aid?

The primary way to apply for financial aid is to submit a Free Application for Federal Student Aid (FAFSA). The University’s Office of Financial Aid is the primary resource for more information about UT Dallas scholarships and those offered by third parties and can guide your student through the application process.

How do I pay tuition?

The University’s Bursar Office is responsible for billing and payments of tuition and fees. Students can use EZPay to manage their tuition finances and make payments. Parents and guardians require the student’s permission, granted through the student’s authorized user process, to become authorized users in the system and make payments.

The University accepts a variety of payment options, including short-term loans and installment payment plans. Contact the Bursar Office at 972-883-2612 regarding other questions about paying tuition and fees.

Supporting Student Success

What can I do to improve my student’s UT Dallas experience?

Stay in touch. Even though your student is experimenting with independent choices, he or she still needs to know that you are there and available to talk over everyday events as well as more difficult issues.

Allow space for your student to set the agenda for your conversations. If he or she needs help or support, the subject is more likely to come up if you are not pointedly inquiring about sensitive issues.

Be realistic with your student about financial matters. Being specific at the outset may help avoid misunderstandings later. It is important for students to come to the University with a plan for paying for tuition, fees, books, and room and board and what their families’ expectations are about spending money.

Be realistic about academic achievement and grades. Developing or refining the capacity to work independently and consistently and the ability to demonstrate mastery can be more important than grades. If your student is meeting the basic academic requirements set out by the University, he or she is in good shape.

Encourage him or her to take advantage of the wealth of resources available for students. If your student experiences difficulties at UT Dallas, he or she can get support and guidance from campus services such as the Student Counseling Center, Career Center, Office of Student AccessAbility, Student Wellness Center, Student Health Center and Galerstein Gender Center.

How can I learn more about what’s happening on campus?

Get the latest on campus news and events by signing up for the UT Dallas News Center.

See current and upcoming campus events on the Comet Calendar.

Follow UT Dallas on social media platforms including Facebook, Twitter and Instagram

Sign up for the Comet Families newsletter highlighting upcoming parent and family events, volunteering opportunities and suggestions for how to support your student.

The award-winning UT Dallas magazine spotlights campus news, student achievement, faculty research and alumni accomplishments.

More Questions?

Comet Families Helpline

The Comet Families Helpline is a phone line for UT Dallas parents and family members to contact the University for assistance, support or a listening ear. The Office of New Student Programs hosts the helpline and will answer your question or put you in touch with someone who can. The phone line is monitored from 8 a.m. to 5 p.m. Monday through Friday except during University holidays. You can call the Comet Families Helpline toll-free at 844-UTD-FMLY (844-883-3659) or email cometfamilies@utdallas.edu.

You are encouraged to leave a message when the line is not monitored as all calls are returned. For emergencies, dial 911. In nonemergency situations, contact the UT Dallas Police Department at 972-883-2222.