I am an Assistant Professor in Operations Management at the Naveen Jindal School of Management at The University of Texas at Dallas. I earned my Ph.D. in Decision Sciences at The Fuqua School of Business at Duke University. My research analyzes the impact of strategic customers on service operations, queueing networks, and other systems in operations management.
Prior to my doctoral studies, I earned my B.S. in Industrial Engineering from the Georgia Institute of Technology and was awarded the Alpha Pi Mu Scholar Award and the Henry Ford II Scholar Award.