Elena Katok

Editors: Karen Donohue (University of Minnesota), Elena Katok (University of Texas at Dallas), Stephen Leider (University of Michigan)
Publisher: Wiley

Behavioral Operations Management (BOM) incorporates insights from psychology and behavioral economics to study how individuals make decisions in an operational context. Examples of important behavioral factors include bounded rationality and decision heuristics, folk intuitions about random processes, preference regularities such as loss aversion and reference dependent preferences, and interpersonal factors such as trust and fairness. Behavioral research frequently contrasts observed behavior with the predictions of “standard” analytical models. Two major goals of BOM are to provide a better understanding of (and make better predictions about) behavioral regularities, and to provide guidance to firms on how to design mechanisms that will lead to better decisions and improved performance. Much of the existing BOM research has utilized laboratory experiments; however there are a growing number of behaviorally-influenced theoretical models, empirical research and field experiments. The field has grown tremendously in the last fifteen years – leading to several special issues in top journals (Management Science, Manufacturing & Service Operations Management, Production and Operations Management and Journal of Operations Management), an annual Behavioral Operations Research Conference, and INFORMS and POMS sections.

This book aims to be a comprehensive resource on BOM research for both those active in the field and those new to it.

Section I: Methodology

Chapter	Authors	Affiliation	Title
1	Elena Katok	University of Texas at Dallas	Designing and Conducting Laboratory Experiments
2	Kyle Hyndman, and Matthew Embrey	University of Texas at Dallas, University of Sussex	Econometrics for Experiments
3	Tony Cui and Yaozhong Wu	University of Minnesota, National University of Singapore	Incorporating Behavioral Factors into Operations Theory
4	Maria Ibanez and Brad Staats and	Harvard Business School, University of North Carolina	Behavioral Empirics and Field Experiments

Section II: Classical Approaches to Analyzing Behavior

Chapter	Authors	Affiliation	Title
5	Andrew Davis	The Johnson School, Cornell University	Biases in Individual Decision Making
6	Gary Bolton and Yefen Chen	University of Texas at Dallas	Other Regarding Behavior: Fairness, Reciprocity and Trust
7	Stephen Leider	University of Michigan	Behavioral Analysis of Strategic Interactions: Game Theory, Bargaining and Agency
8	J. Bradley Morrison and Rogelio Oliva and	Brandeis University, Texas A&M	Integration of Behavioral and Operational Elements through Systems Dynamics

Section III: Applications within Operations Management

Chapter	Authors	Affiliation	Title
9	Mirko Kremer and Gad Allon	Frankfurt School of Finance and Management, Northwestern University	Behavioral Foundations of Queueing Systems
10	Yael Grushka-Cockayne, Sanjiv Erat, and Joel Wooten	Darden School of Business, University of California San Diego, University of South Carolina	New Product Development and Project Management Decisions
11	Michael Becker-Peth and Ulrich Thonemann	Erasmus University, University of Cologne	Behavioral Inventory Decisions: The Newsvendor and other Inventory Settings
12	Enno Siemsen, Brent Moritz, and Paul Goodwin	University of Wisconsin, Penn State University, Univ of Bath	Forecast Decisions
13	Kay-Yut Chen and Diana Wu	University of Texas at Arlington, University of Kansas	Buyer-Supplier Interactions
14	Ozalp Ozer and Yanchong Zheng	University of Texas at Dallas, Massachusetts Institute of Technology	Trust and Trustworthiness
15	Wedad Elmaghraby and Elena Katok	University of Maryland, University of Texas at Dallas	Behavioral Research in Competitive Bidding and Auction Design
16	Amnon Rapoport and Vincent Mak	University of California Riverside, Cambridge University	Strategic Interactions in Transportation Networks
17	Anton Ovchinnikov	Queen's University	Incorporating Customer Behavior into Operational Decisions
18	Karen Donohue and Ken Schultz	University of Minnesota, Air Force Institute of Technology	Behavioral Issues in Emerging Areas